Data Privacy &Protection Policy
Comprehensive documentation of how Divanex collects, stores, processes, and protects your information with zero data monetization and enterprise encryption.
Your Data Is Never Sold, Rented, or Monitored for Ads
We are a dedicated software engineering partner, not an advertising network. All contact submissions, project specifications, source code, and customer records remain 100% confidential and under your ownership.
Direct Inquiries & Technical Scoping Data
When you contact Divanex Technologies through our website forms, WhatsApp links, or consultation schedulers, we collect information necessary to evaluate your engineering requirements and formulate technical proposals:
- Contact Credentials: Full Name, Business Email, and Telephone / WhatsApp Number.
- Project Scoping Details: Target Core Service, Project Vision / Technical Requirements, Estimated Budget Range, and Target Launch Timeline.
- Client Engineering Metadata: When collaborating on active client repositories, access credentials, API keys, and server infrastructure parameters provided explicitly by the client under bilateral NDA.
- Privacy-Preserving Telemetry: Aggregated, anonymized performance metrics (HTTP latency, TLS handshake time, and device viewport) to ensure site reliability without tracking personal browsing history.
Strictly Engineering & Contractual Execution
We process information strictly on lawful contractual and legitimate business bases:
- Evaluating feasibility, database schema architecture, and sprint timelines for your custom software or SaaS product.
- Communicating directly between your technical leadership and our senior solutions architects via email, Slack, or video calls.
- Executing legally binding Non-Disclosure Agreements (NDAs), Master Service Agreements (MSAs), and Statements of Work (SOWs).
- Deploying, maintaining, and supporting production systems during hypercare and warranty periods.
We Never Sell, Rent, or Trade Your Data
Our Ironclad Commercial Pledge:
Divanex Technologies has never sold, rented, or commercialized client data, contact lists, proprietary business ideas, or source code to third-party advertisers, data brokers, or AI training scrapers. All data shared with us is treated as strictly proprietary trade secret information under professional non-disclosure.
Zero-Trust Architecture & AES-256 Encryption
All electronic communications and database records are safeguarded by enterprise-grade cryptographic controls:
- Data in Transit: Encrypted using TLS 1.3 with strict HSTS and Perfect Forward Secrecy across all HTTP and WebSocket connections.
- Data at Rest: Stored in SOC 2 and ISO 27001 audited cloud database infrastructure with AES-256-GCM encryption.
- Row-Level Isolation (RLS): Database architecture utilizes strict tenant partitioning ensuring zero cross-client inspection.
- Access Controls: Principle of Least Privilege (PoLP) enforced with biometric multi-factor authentication (MFA) on all developer workstations.
Your Statutory Data Rights
Regardless of your geographic jurisdiction (European Union, United Kingdom, United States, UAE, Canada, or India), Divanex extends complete data rights to all prospective and active clients:
- Right to Access: You may request a complete copy of all personal and project data associated with your contact record.
- Right to Rectification: You may update or correct any inaccuracies in your recorded contact information at any time.
- Right to Erasure (“Right to be Forgotten”): You may request permanent deletion of all proposal submissions and communication archives.
- Right to Data Portability: All project artifacts, schemas, and documentation are provided in machine-readable standard formats (JSON, OpenAPI, SQL).
Retention Periods & Automated Purging
Contact form submissions that do not proceed to active commercial contracts are archived and securely purged after 12 months unless explicit continuation of scoping is requested. For active client contracts, technical runbooks and billing records are retained as required by corporate statutory and tax regulations.
Direct Privacy Governance Channel
For data subject access requests, encryption verification, or bilateral NDA execution, contact our Data Protection Officer using the button below.
Divanex Data Protection Officer (DPO)
For data subject access requests, encryption verification, or bilateral NDA execution: