Everything You Need to Know AboutPartnering With Divanex
Clear, transparent answers regarding milestone-based pricing, 100% intellectual property ownership, 2-week sprint cadences, SLA guarantees, and ongoing technical maintenance.
The Questions Clients Actually Ask Before Signing
What it costs and when you pay, who owns the code, what happens if we run late, and who picks up the phone six months after launch.
It depends on scope, but we quote a fixed price per milestone rather than an open hourly meter, so you always know the number before work starts. Smaller products usually land in the low tens of lakhs; a full ERP or hospital system is more. Send us a short brief and you will get a real figure, not a vague range.
Explore Questions by Topic Category
Navigate directly to the answers you need or browse our comprehensive knowledge policies below.
IP & Contracts
Source code ownership, Git repo transfer, and NDA agreements.
Pricing & Invoicing
Milestone-gated payments, wire transfers, and currency support.
Sprint Execution
14-day cadence, daily standups, and bi-weekly live staging demos.
Security & SLAs
OWASP standards, security hardening, and resilient high-availability SLAs.
Tech Stack & Code
Next.js, React Native, Python, Go, and PostgreSQL architecture.
Post-Launch Hypercare
30-day warranty, retainer options, and emergency incident SLA.
IP Ownership & Contract Governance Policies
Complete legal clarity and peace of mind. Our agreements are straightforward, institutional, and founder-friendly.
100% Intellectual Property Assignment
Upon milestone completion and invoice clearance, all custom code, architectural designs, algorithms, and documentation become your sole, exclusive intellectual property.
Mutual Non-Disclosure Agreement (NDA)
We sign a comprehensive bilateral NDA before reviewing proprietary PRDs, business models, or code repositories, protecting your trade secrets with strict legal remedies.
No Vendor Lock-In Frameworks
We build strictly with open-source industry standard runtimes (Next.js, Node, Python, PostgreSQL). We never inject proprietary, closed-source dependencies.
Direct GitHub Organization Transfer
All code repositories are initialized directly under your company's GitHub or GitLab organization with your internal team retaining administrative master keys.
Post-Launch Support & Hypercare Guide
We don't abandon you on launch day. Our comprehensive post-deployment protocols ensure smooth production operations.
30-Day Zero-Cost Hypercare
Immediate priority bug fixing for any discrepancies against agreed sprint specifications, server log monitoring, and DNS stabilization.
Ongoing Monthly Maintenance Pod
Dedicated senior engineer allocated for security dependency updates, framework patching, performance audits, and small feature backlogs.
24/7 Production Incident SLA
Under 15-minute P1 response time guarantee with direct on-call pager escalation for high-volume SaaS, fintech, and e-commerce applications.
Payment & Invoicing Terms
Frictionless global billing tailored for early-stage startups and multinational enterprise accounting teams alike.
Global Currencies Supported
Invoices issued in USD ($), EUR (€), GBP (£), and INR (₹) with zero cross-currency conversion markups.
Payment Rails & Methods
Bank wire transfers (ACH, SWIFT, SEPA, NEFT/RTGS), corporate credit cards via Stripe, and escrow options for enterprise contracts.
GST & Tax Compliance
Full corporate invoicing with tax IDs, GST / VAT compliance receipts, and standardized accounting documentation.
Milestone-Gated Releases
No open-ended monthly burn. Payments are tied to agreed sprint gates and explicit customer acceptance.
Timezone & Communication Policy
Distance is never a barrier. Our battle-tested async protocols ensure high velocity across global timezones.
Guaranteed 4-Hour Daily Working Overlap
Whether you are located in New York (EST), California (PST), London (GMT), or Dubai (GST), our teams maintain a guaranteed 4-hour daily overlap for live syncs.
Async-First Culture with Loom & Linear
No unnecessary meetings. Detailed video walkthroughs, clear ticket specifications on Linear, and daily Slack digests keep decisions moving 24/7.
Direct WhatsApp Business Channel
Direct access to your dedicated technical lead on WhatsApp for urgent queries, with a verified sub-15 minute response time during business hours.
Zero Junior Account Manager Buffers
You converse directly with the engineers and architects writing your code, eliminating misunderstandings and game-of-telephone delays.
Didn't Find Your Answer? Direct Support Channels
Our engineering team is always on standby to discuss your technical architecture or answer questions.
WhatsApp Business Hotline
Fastest response for quick architecture questions (< 15 mins).
Engineering Email Desk
Send PRDs, RFPs, and architecture specifications for 24h review.
Discovery Call Calendar
Book 30-Min Call →Select a convenient time for a video discussion with a lead architect.
Still Have Questions About Your Specific Architecture?
Speak directly with our technical leads on WhatsApp or book a free 30-minute discovery call to discuss your exact project requirements.
